Supersoft Hooded Poncho

Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed or defective merchandise may be exchanged or returned within 60 days of ship date. We are happy to process an exchange at no additional shipping expense for a new size, color, or different item. If you prefer to return, you will receive a refund of the purchase price (less shipping and prepaid return label charges). A refund or exchange will not be processed for products that do not meet exchange or refund criteria or are received after 60 days from the original ship date. Exchanges exclude items shipped directly from 3rd party brands, items purchased through Amazon or using PayPal).